OUR POLICY
OUR POLICY
OUR POLICY
Introduction
Hey Ladies, welcome to our world of grace and beauty. We are here to get you adorned beyond your imagination! By indulging our services, you are stepping into a realm of beauty fit for a Queen. But first my loves, let's get you to agree with the terms and conditions of our services.
1. Services Fit for a Queen
a. We pledge the delivery of exceptional services tailored specifically to meet your needs.
2. Appointment Booking
a. Booking an appointment is as easy as simply snapping your fingers!- appointments can be made by sending us a message in our dms, by WhatsApp, by phone, or by simply booking through this website.
b. While we aim to ensure convenience and comfort tailored to your needs, it is crucial to provide accurate details when booking an appointment, including any special requests.
c. A 20% deposit is required at the initial stage of booking an appointment to secure your slot. This deposit ensures commitment and will be deducted from the total service fee.
d. Appointments must be booked at least 48 hours in aduance. Any appointments not booked at least 48 hours in aduance will be considered express and will incur an additional charge of £10. This ensures we haue enough time to properly schedule and prepare for each appointment.
e. Please remember, a touch of courtesy goes a long way! If you need to cancel or reschedule your appointment, please give us notice at least 48 hours in advance to avoid any cancellation fees.
f. If you decide to cancel or reschedule an appointment without providing the required notice, we will reserve the right to retain the 20% deposit made at the initial stage of booking as a cancellation fee. This deposit will be forfeited to compensate us for the time reserved and the opportunity cost incurred and a new deposit will be required for the new appointment date.
Introduction
Hey Ladies, welcome to our world of grace and beauty. We are here to get you adorned beyond your imagination! By indulging our services, you are stepping into a realm of beauty fit for a Queen. But first my loves, let's get you to agree with the terms and conditions of our services.
1. Services Fit for a Queen
a. We pledge the delivery of exceptional services tailored specifically to meet your needs.
2. Appointment Booking
a. Booking an appointment is as easy as simply snapping your fingers!- appointments can be made by sending us a message in our dms, by WhatsApp, by phone, or by simply booking through this website.
b. While we aim to ensure convenience and comfort tailored to your needs, it is crucial to provide accurate details when booking an appointment, including any special requests.
c. A 20% deposit is required at the initial stage of booking an appointment to secure your slot. This deposit ensures commitment and will be deducted from the total service fee.
d. Appointments must be booked at least 48 hours in aduance. Any appointments not booked at least 48 hours in aduance will be considered express and will incur an additional charge of £10. This ensures we haue enough time to properly schedule and prepare for each appointment.
e. Please remember, a touch of courtesy goes a long way! If you need to cancel or reschedule your appointment, please give us notice at least 48 hours in advance to avoid any cancellation fees.
f. If you decide to cancel or reschedule an appointment without providing the required notice, we will reserve the right to retain the 20% deposit made at the initial stage of booking as a cancellation fee. This deposit will be forfeited to compensate us for the time reserved and the opportunity cost incurred and a new deposit will be required for the new appointment date.
Introduction
Hey Ladies, welcome to our world of grace and beauty. We are here to get you adorned beyond your imagination! By indulging our services, you are stepping into a realm of beauty fit for a Queen. But first my loves, let's get you to agree with the terms and conditions of our services.
1. Services Fit for a Queen
a. We pledge the delivery of exceptional services tailored specifically to meet your needs.
2. Appointment Booking
a. Booking an appointment is as easy as simply snapping your fingers!- appointments can be made by sending us a message in our dms, by WhatsApp, by phone, or by simply booking through this website.
b. While we aim to ensure convenience and comfort tailored to your needs, it is crucial to provide accurate details when booking an appointment, including any special requests.
c. A 20% deposit is required at the initial stage of booking an appointment to secure your slot. This deposit ensures commitment and will be deducted from the total service fee.
d. Appointments must be booked at least 48 hours in aduance. Any appointments not booked at least 48 hours in aduance will be considered express and will incur an additional charge of £10. This ensures we haue enough time to properly schedule and prepare for each appointment.
e. Please remember, a touch of courtesy goes a long way! If you need to cancel or reschedule your appointment, please give us notice at least 48 hours in advance to avoid any cancellation fees.
f. If you decide to cancel or reschedule an appointment without providing the required notice, we will reserve the right to retain the 20% deposit made at the initial stage of booking as a cancellation fee. This deposit will be forfeited to compensate us for the time reserved and the opportunity cost incurred and a new deposit will be required for the new appointment date.
3. Service Fees and Payment
a. Please avail yourself to the different pricing in our services page or on our instagram page.
b. Full payment is due at the end of service.
c. We accept cash and BACS transfers.
d. Additional charges may apply for extra services requested.
4. Transportation Fee Policy
For appointments that require travel, that is 10-15km outside our usual area, a transportation fee will apply. The fee will be based on distance and will be confirmed at the time of booking. The fee is as follows:
• £5 for 10km
• £10 for 10-15km
• £15 for distances beyond 15km
5. Client Responsibilities
a. Let us know if you have any allergies, sensitivities, or pre-existing hair conditions.
b. It is really your responsibility to follow post-service care instructions provided by us to maintain the quality of the hair braiding or styling.
6. Liability
a. While we aim to provide top notch services, we can't be held responsible for any allergic reactions, injuries, or mishaps that occur due to undisclosed information or neglect of post-service care instructions.
b. Queens, please understand that hair braiding and styling carry natural risks, and we cannot be held responsible for any dissatisfaction stemming from factors like hair texture, condition, or personal preferences.
3. Service Fees and Payment
a. Please avail yourself to the different pricing in our services page or on our instagram page.
b. Full payment is due at the end of service.
c. We accept cash and BACS transfers.
d. Additional charges may apply for extra services requested.
4. Transportation Fee Policy
For appointments that require travel, that is 10-15km outside our usual area, a transportation fee will apply. The fee will be based on distance and will be confirmed at the time of booking. The fee is as follows:
• £5 for 10km
• £10 for 10-15km
• £15 for distances beyond 15km
5. Client Responsibilities
a. Let us know if you have any allergies, sensitivities, or pre-existing hair conditions.
b. It is really your responsibility to follow post-service care instructions provided by us to maintain the quality of the hair braiding or styling.
6. Liability
a. While we aim to provide top notch services, we can't be held responsible for any allergic reactions, injuries, or mishaps that occur due to undisclosed information or neglect of post-service care instructions.
b. Queens, please understand that hair braiding and styling carry natural risks, and we cannot be held responsible for any dissatisfaction stemming from factors like hair texture, condition, or personal preferences.
3. Service Fees and Payment
a. Please avail yourself to the different pricing in our services page or on our instagram page.
b. Full payment is due at the end of service.
c. We accept cash and BACS transfers.
d. Additional charges may apply for extra services requested.
4. Transportation Fee Policy
For appointments that require travel, that is 10-15km outside our usual area, a transportation fee will apply. The fee will be based on distance and will be confirmed at the time of booking. The fee is as follows:
• £5 for 10km
• £10 for 10-15km
• £15 for distances beyond 15km
5. Client Responsibilities
a. Let us know if you have any allergies, sensitivities, or pre-existing hair conditions.
b. It is really your responsibility to follow post-service care instructions provided by us to maintain the quality of the hair braiding or styling.
6. Liability
a. While we aim to provide top notch services, we can't be held responsible for any allergic reactions, injuries, or mishaps that occur due to undisclosed information or neglect of post-service care instructions.
b. Queens, please understand that hair braiding and styling carry natural risks, and we cannot be held responsible for any dissatisfaction stemming from factors like hair texture, condition, or personal preferences.
7. Confidentiality
We respect the privacy of our Queens and agree not to disclose any personal information shared during appointments, except as required by law.
8. Termination
We reserve the right to terminate services if the Client behaves in a disruptive, disrespectful, or inappropriate manner.
9. Amendments
We reserve the right to make amendments to these Terms and Conditions of Service at any time. Updated terms would be communicated to our esteemed Queens via email or through our Instagram posts and stories.
10. Agreements
By engaging our Services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
7. Confidentiality
We respect the privacy of our Queens and agree not to disclose any personal information shared during appointments, except as required by law.
8. Termination
We reserve the right to terminate services if the Client behaves in a disruptive, disrespectful, or inappropriate manner.
9. Amendments
We reserve the right to make amendments to these Terms and Conditions of Service at any time. Updated terms would be communicated to our esteemed Queens via email or through our Instagram posts and stories.
10. Agreements
By engaging our Services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
7. Confidentiality
We respect the privacy of our Queens and agree not to disclose any personal information shared during appointments, except as required by law.
8. Termination
We reserve the right to terminate services if the Client behaves in a disruptive, disrespectful, or inappropriate manner.
9. Amendments
We reserve the right to make amendments to these Terms and Conditions of Service at any time. Updated terms would be communicated to our esteemed Queens via email or through our Instagram posts and stories.
10. Agreements
By engaging our Services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
Flat 525 Hairpin House, 230 Bradford Street, Birmingham, B12 0BE
+07565964477
Flat 525 Hairpin House, 230 Bradford Street, Birmingham, B12 0BE
+447565964477